Privacy Policy

Introduction

cybernovae Ltd ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services. We are the data controller for the personal data we process.

Data Collection

We collect and process the following types of personal data we collect from you:

• Contact Information: Name, email address, phone number, and company details when you contact us or submit enquiries
• Website Usage Data: IP address, browser type, device information, pages visited, and time spent on our website
• Communication Data: Records of correspondence and interactions with our team
• Marketing Data: Your preferences for receiving marketing communications and information about our services
• Technical Data: Cookies, tracking pixels, and similar technologies to improve website functionality

How We Use Your Information

We use of your data for the following purposes, based on legitimate business interests and your consent where required:

• To respond to your enquiries and provide customer support
• To deliver our beauty influencer partnership services
• To improve our website functionality and user experience
• To send you relevant marketing communications (with your consent)
• To comply with legal obligations and protect our legitimate business interests
• To analyse website performance and user behaviour for service improvement

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Trusted service providers who assist in delivering our services
• Professional advisors including lawyers, accountants, and consultants
• Regulatory authorities when required by law
• Third parties in connection with business transfers or mergers

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Contact information is typically retained for 7 years after last contact, whilst website analytics data is retained for 26 months. You may request deletion of your data at any time, subject to legal requirements.

Your Rights

Under GDPR and UK data protection law, your rights include:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for marketing communications

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). Where such transfers occur, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or other approved mechanisms to protect your data.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Complaints

If you believe we have not handled your personal data in accordance with data protection law, you have the right to lodge a complaint with the relevant supervisory authority. In Cyprus, this is the Office of the Commissioner for Personal Data Protection.